Call-out minimums
If you’re called in outside your schedule, many contracts pay a minimum number of hours, such as 4, even if you work less.
Setting it up
- Go to Jobs, tap your job, then Contract rules.
- Tap Add a rule and choose Call-out minimum.
- Set Minimum hours, such as 4.
- Choose Paid at:
- The shift’s rate (the default): the extra hours are paid the same as the hours you worked, such as 1.5× on a Saturday or in your overtime window, and 2× on a Sunday.
- Your rate: the extra hours at your regular rate.
- Minimum wage: the extra hours at your province’s minimum wage.
- Under Applies when, Shifts is already set to Called in. Add Days if your minimum only applies on some days.
- Tap Add, go back, and tap Save on the job.

Marking a shift as a call-in
Once your contract has a call-out minimum, the switch Called in outside my schedule appears:
- While you’re on the clock: under Shift options on the Clock card.
- For a saved shift: in Edit shift, under Details.
Turn it on for any shift you were called in for.
Examples
A 1-hour call-in at $19.25, with a 4-hour minimum at the shift’s rate:
- On a weekday: 4 hours × $19.25 = $77.00
- On a Saturday at 1.5×: 4 hours at 1.5× = $115.50
- On a Sunday at 2×: 4 hours × $38.50 = $154.00
On the day, the hour you worked shows at its rate, and the top-up shows as Minimum pay.
Good to know
- If you work longer than the minimum, nothing is added.
- If you left early by choice, turn on I chose to leave early in Edit shift, and the minimum doesn’t apply.
Estimates only. Not legal advice. Check your collective agreement.
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